The client had a successful business selling their products on Amazon but their own Shopify store sales were slow. Less than $2,000/month in sales from Shopify. They were overly dependant on Amazon which also did not allow them to keep their own customers. Amazon always owned the customers.
We started working with them on a very small scale with some advertising on Instagram and Facebook. Immediately sales on their store took off. We took them from from selling $60,000 to $655,000+ on their Shopify store.
In 2021 the client doubled their annual sales thanks to the help from our advertising efforts. Had it not been for them running out of inventory right before Q4, we would have certainly tripled their sales year over year.
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The main challenge and barrier were to turn a powerful offline process into an almost entirely self-service one. After many studies, we have seen that the public is familiar with the old way of measuring and physically reaching the store. some say it's a breakthrough in the online medical e-com industry.
This brand was transitioning from MailChimp to Klaviyo and had some custom properties on its site.
A few goals were to figure out how to set up automations for a store that has high-priced items between $700 - $1,200.
They had no prior email marketing experience and also their site didn't allow for a cart abandonment email flow.

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