The results showed a 25% lift in last season's acquisition volume with a 30% drop in the cost per acquisition.

0.3
CPO

The Challenge

The goal of this project was to generate as many new Telco customers across several lines of business.

The Process

The approach was to take a holistic view of all lead generation channels, create in initial media strategy and plan, execute on that plan and then optimize based on the results. The plan focused heavily on digital channels but also included direct mail and out of home.

The Solution


The results showed a 25% lift in last season's acquisition volume with a 30% drop in the cost per acquisition.

Skills Used

Paid Ads,Paid Ads,Paid Ads,Paid Ads,Branding,CRO,Marketing Strategy

Industry

Technology

Results by the numbers

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More Case Study

0.36

CPL

Shell

  • Defining the global media strategy and playbook based on business goals for Existing and New customers through direct and indirect channels using ATL-BTL media. Supervising the execution of media campaigns to drive growth for the business through media, launching new products and services across 16 different markets integrated with CRM and Sales. 
  • Defining customer segmentation and audience-data strategy; identifying personas, and segments, user journey and selection of media-data-channels to target.
  • Driving growth and improving conversion rate by planning testing roadmaps through paid and owned channels and data sources: Paid social / Facebook and Linkedin, Programmatic display, ABM, Paid search, email marketing automation (Pardot) and landing pages.
  • Reporting and success measurement: Standardizing ways to measure success through the whole funnel, identifying metrics and set of media and performance reports.
  • Driving digital transformation by developing media training, generating content and presenting it live and via mobile app formats, focused in 2 main areas: Media planning (process-focused) and media strategy (strategy-focused) delivered to 22 local markets.


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