Due to the success of our paid advertising, The Physio Loft was able to open up a much larger clinic in a prime location in Downtown Toronto.
The Physio Loft started has a small, one person clinic with dreams of expanding into a vibrant clinic employing multiple therapists. The clinic is located in Downtown Toronto where there are 2 large chains of clinics dominating the industry. It had been challenging for The Physio Loft, as a small clinic to grow their cliental in the industry.
We split the budget 70/30 between Google and Facebook. The strategy on Google revolved around bidding on less popular but less competitive keywords.
On Facebook, at the top of the funnel we focused on education to establishing The Physio Loft as experts in their field.
At the bottom of the funnel we focused on retargeting website visitors.
Due to the success of our paid advertising, The Physio Loft was able to open up a much larger clinic in a prime location in Downtown Toronto.
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This client had more than 20 facilities for treating addiction. They were spending hundreds of thousands of dollars on Google ads in order to drive phone calls, but they had no call tracking and hadn't done any conversion optimization. We created microsites in order to narrowly target their advertising both geographically, as well as by substance (eg alcohol, opiates, benzos, etc). We set up call tracking and started A/B testing. We had a multitude of wins, losses, and iterations to the websites based on our work. But I'm proud to have skyrocketed their revenue with 3 separate A/B tests that EACH increased the conversion rate on their primary goal of a phone call by more than 100% (99% statistically significant).
At ConvertKit, I focused on building educational content in the form of emails, short-form social media videos, courses, and webinars. The unique challenges I faced revolved around keeping up with the consistently-changing digital economy in order to know the best content to teach and the purpose behind it.
It led to a lot of weekly research, interviews, and constantly making adjustments where necessary to ensure I was catering to our target audience.

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