We were able to consistently achieve over 80% of our clients to be above KPIs, for over 60 clients across many verticals.

The Challenge

Claxon, a digital growth agency in Surfer's Paradise, Gold Coast, needed to manage and expand their Google Ads services to small businesses across Australia and the US. Each client needed to be performing above their set KPIs, typically a minimum 300% return for ecommerce and below cost-per-lead targets for lead generation.

The Process

I utilised my expertise across Google Tag Manager, Data Studio, Analytics, Search, Shopping, and Display to provide a tailored solution to the needs of each client.

The Solution

We were able to consistently achieve over 80% of our clients to be above KPIs, for over 60 clients across many verticals.

Skills Used

Paid Ads,Google Shopping,Marketing Strategy

Industry

Professional Services

Results by the numbers

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The brand was struggling to improve the ROAS of their online store above 300%, after getting a taste of 800 - 900% during the pandemic, when people being stuck at home all day every day was beneficial to a brand like theirs. The brand was already familiar to consumers who were used to seeing it at stores like Harvey Norman and Kmart, but now could no longer shop at those stores. Another challenge was not being able to offer discounts on their products deeper than the stockist retailer were offering.


The target ROAS was 500 - 600%. The channels they were using were Facebook/Instagram Ads and Google Ads. Facebook was an area of concern as they did not see consistent returns there, although the channel did very well during lockdowns.

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