
Developed a new program Comfort Crew https://www.brooklinen.com/pages/rewards
Develop a new loyalty program to increase customers moving from first to second purchase as well long-term retention.
Rebuilt loyalty program using Yotpo and connecting the platform to Emarsys to allow for customer communication.
Developed a new program Comfort Crew https://www.brooklinen.com/pages/rewards
Email Marketing,SMS Marketing,Other,Web Development
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The main challenges with working on this account were doing a complete overhaul of their creative direction and building a content structure that would help promote their application accurately. Understanding the product in-depth, and the best way that we could bring it to the eyes of their customer base and relevant users was also tricky. Finding original topics to help us build their social media and promoted content is something we have to deal with on a monthly basis as well. To keep things interesting for the users and for their unique community, we ensure a healthy content rotation and hyper relevant ideas.
Credit One Bank credit card is designed for people who are trying to rebuild their bad credit and people starting out and trying to build credit. Credit One was not a well-known consumer brand, the challenge was two-fold, One, to educate the consumer who Credit One was, and two, inform the consumer that while most credit card companies asked for too much information (TMI) when you apply for their card, Credit One only asked a few.

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