People buy the ice-cream they like and usually on summer time. How do we brand ice-cream for winter?
Who's afraid of ice-creams on winter time? We have a whole cute video campaign laughing about the "fears" in people's mind. It wasn't an e-com campaign because the customer buy this at a physical store but we matched the ice-cream freezers to the branding to attracted more customer during winter time. I targeted the campaign for parents who are the one's buying the products (on YouTube and skippable instream ads)
Paid Ads,Branding
Food & Drink
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This customer was running lead generation campaigns that fed the leads into their custom-built CRM, to be contacted by call centre staff. The call centre reps would then convert the leads into sales over the phone, sometimes over several calls. That data would go into the CRM also, but not connected to the original lead. Leads came in via website forms as well as phone calls, so tracking inbound phone call leads was essential as well. They had a call tracking system built by a previous agency that they needed to migrate away from.
The challenge was to be able to feed sales data back into Google Ads so that the campaigns could be optimized to the actual revenue, as opposed to just the CPL. The call tracking also needed to be migrated to another platform.
In my previous role as Head of EMEA Social Media & Content at Google, my mission was to create a high-functioning content and social media capability within the region and to equip PR and marketing leads from around the world to create winning holistic campaigns with confidence. My focus was to apply region-wide and country specific social media strategies to tentpole moments and create and scale resources for over 35 country teams.

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