Top 10 eCommerce Agencies in 2024 & Tips for Finding the Perfect One
Looking for the right eCommerce marketing partner? We've made it easy for you with this list of the top eCommerce agencies to help you get started on the right foot.
Updated September 10, 2024.
Choosing the perfect eCommerce agency can make all the difference in your online business journey. We've handpicked 10 of the best eCommerce agencies renowned for consistently delivering outstanding results.
Plus, whether you're a startup on the rise or a seasoned business looking to amp up your online game, we've got you covered with practical tips for finding the ideal eCommerce agency.
» Do you own a direct-to-consumer (DTC) brand? Use this guide to create the perfect eCommerce experience.
Our top picks
How we choose the best experts
Every expert must go through a data-based vetting program before their profile can go live on Mayple.com. This is how we vet our experts:
- Proven track record of results: We get view-only access to the experts’ accounts and analyze the results they’ve achieved for different brands according to their niches. Only the marketers that have achieved above-benchmark results can become official Mayple experts
- Professional practices: We have a long list of best practices per skill set that determines whether a marketer is professional. This is compared against their past work, for example, their account structure, A/B testing methodologies, and 100+ other criteria, so we don’t miss anything.
Other than that, we also provide unbiased monitoring services. Our monitoring system checks over 180 parameters relating to the professional level of work and your campaigns’ KPIs, to help ensure a high chance of success. Here are some of the parameters we monitor:
A/B testing methodology
Account structure
Naming convention
Targeting approach
Shopping ads methodology
Attribution models
Revenue & ROAS
KPI's: CTR, CVR, CPA & more
Change-log
Funnel conversion rates
Top 5
1. Glam Creatives - Best overall
2. Cedarwood - Best for personalized eCommerce marketing strategies
3. Hardy Digital - Best for data-driven growth marketing
4. Pins 4 Profit - Best for multi-channel marketing
5. The Peachy Company - Best for profit-based growth marketing
Brief overview
Glam Creatives helps entrepreneurs get a complete marketing team for videos, Facebook and Google Ads, sales funnels and e-mail marketing. No need to hire an in-house team, or work with multiple agencies. Their team of funnel designers, developers, digital marketers, and video producers is at your service.
Why we chose Glam Creatives
Professionals in video content creation are great to have, as video content becomes ever-more popular in marketing and social media. Their expertise with Facebook, mixed with professional video content, makes for a winning marketing strategy.
Budget: $2k - $20k
Track record: 10x ROAS, 1M views in 1 year
Industry focus: Bath & Body, Makeup, cosmetics and perfumes, Jewelry, Hair, beard & nail care, Dental care
Pros
- Proven track record of thousands of clients
- Specialists in emerging video content creation
- Diverse teams with multiple marketing mediums
Cons
- Limited sectors which may not cover your industry
Brief overview
A UK-based agency that has built extensive expertise in a few specific areas of marketing, namely search engine optimization, content, and PPC. They work in a uniquely refreshing way. Instead of assigning each customer to an account manager, they let the experts on their team speak to the client directly.
Why we chose Cedarwood Digital
They have a really high retention rate, with a few clients working with them for over 5 years. They’ve also received a ton of awards including the UK and European Search Awards in 2022 and the prestigious UK eCommerce Award in 2022.
Budget: $20k - $100k
Track record: 170+ links achieved, 23% YOY organic traffic increase
Industry focus: Energy efficiency, Maintenance and repair services
Pros
- Multi-award-winning agency
- Superior customer experience
- Personalized approach to marketing
Cons
- Lacking clear pricing on their website
Brief overview
Hardy Digital is a data-driven growth marketing team with a passion for helping your company grow and reach its goals. Their skillsets cover a broad range of disciplines from PPC, email marketing, creative management, and online marketing strategies.
Why we chose Hardy Digital
With Hardy Digital's commitment to testing and data-driven decision-making, you'll get measurable results and meaningful insights. Their experienced team and diverse range of extra services Hardy Digital can also make a significant impact on your email marketing campaigns.
Budget: $20k - $1mil
Track record: 170+ links achieved, 23% YOY organic traffic increase
Industry focus: Sound systems, Online courses, Nutrition & Weight Loss, Furniture, Sporting equipment, Transportation services, Exercise and fitness, Sports games and toys
Pros
- Services include influencer marketing
- Data-driven tactics
- Experienced in working with large organizations
Cons
- No transparent pricing available
Brief overview
Renowned as a market leader in Pinterest advertising, Pins4Profit specializes in digital marketing ads, Pinterest ads, organic strategies, SEO implementation, eCommerce store builds, and affiliate marketing tailored for eCommerce. With a whopping 18 years of experience, they've collaborated with a variety of fantastic brands and entrepreneurs, masterfully increasing visibility and sales through both paid and organic traffic strategies.
Why we chose Pins 4 Profit
With Pins4Profit, you're getting a dedicated solution to boost your brand's online presence and profitability. They're experts at spending millions annually on paid ads and turning that investment into a profit-making machine and you can count on them to work their expertise for your business success.
Budget: $5k - $500k
Track record: 18 years experience, has helped multiple brands grow and scale their 7, 8 & 9 figure brands
Industry focus: Makeup, cosmetics and perfumes, Vegetarian, vegan and healthy eating, Home decor, Clothing and shoes, Hair, beard & nail care, Fashion Jewelry, Accessories
Pros
- Market leader in Pinterest ads
- Experts in organic + paid marketing & cross-channel marketing
- Marketing courses available
Cons
- Very niche focused
- Small team
Brief overview
The Peachy Company specializes in enhancing your business's bottom line through effective paid search and social strategies. They collaborate with brands from launch, offering top-level strategies and full-funnel advertising services to optimize acquisition and ensure sustainable growth.
Why we chose The Peachy Company
With The Peachy Company, you know that your profit is their priority. As an eCommerce-exclusive growth agency, they're dedicated to being accountable for your profit, not just your revenue and they use retention marketing methods to consistently yield desirable results.
Budget: $2k - $100k
Track record: 520% increase in ROAS, 124% YoY growth, $2.3M in ad-attributed revenue
Industry focus: Art & Entertainment, Automotive, Beauty, Education, Electronics, Finance, Gaming, Home & Garden
Pros
- Transparent pricing on their website
- Marketing options for both small and large organizations
- Provides full-funnel and profit-focused marketing
Cons
- Niche focused and not very diverse
Brief overview
Tale Digital is the go-to for managing paid search (PPC) campaigns on platforms like Google Ads and Microsoft Ads, to name but a few. This means you've got a wide array of advertising channels to connect with your ideal audience, and that's where Tale Digital really shines.
Why we chose Tale Digital
Tale Digital has carved a niche for itself in skillfully managing eCommerce across diverse platforms. They stand out as a top choice for businesses looking to enhance their online presence and maximize their advertising ROI.
Budget: $20k - $100k
Track record: 50% sales increase, strong client retention
Industry focus: Professional Services, Style & Fashion, Finance, Home & Garden
Pros
- Expertise in managing diverse advertising platforms
- They foster personalized relationships
- Partnered with Microsoft and Google
Cons
- Small team to work with
- Mostly Google focused if you're looking for a different reach
Brief overview
SEM Booster is an agency that specializes in search engine marketing (SEM) services. They provide strategies and solutions to help businesses improve their online visibility and increase their website traffic and conversions through paid advertising campaigns, social media ads, as well as LinkedIn marketing.
Why we chose SEM Booster
SEM Booster specializes in SEM, meaning they have a deep understanding of how to create effective paid advertising campaigns on search engines and how to tailor marketing strategies and solutions for each client.
They also specialize in conversion rate optimization (CRO), so they are able to help businesses achieve higher conversions and business growth.
Budget: $20k - $100k
Track record: Established in 2013 and partnered with Google
Industry focus: Electronics
Pros
- Experienced and certified
- Prioritize real data for tracking and reporting
- No minimum time commitment or account structure restrictions
Cons
- No clear pricing options provided
Brief overview
Casa Media focuses on generating the best ROI possible without neglecting creativity. Through seamless UI/UX, delightful inbound marketing, and proven PPC strategies, they engage audiences in a perfectly tailored advertising journey, improving brand value until viewers become customers.
Why we chose Casa Media
What sets Casa Media apart is that they're a trendy marketing agency targeting all the right platforms.
Budget: $2k - $1mil
Track record: High client retention, shining reviews
Industry focus: Art & Entertainment, Education, Finance, Food & Drink, Health & Wellness
Pros
- Large team of professionals
- Transparent pricing on reviews page
- Multiple languages available to reach a wider market
Cons
- No clear accreditations or partnerships
Brief overview
DigiCom is an NYC-based boutique digital marketing agency that’s devoted to helping growing companies absolutely smash their goals. They're the ideal agency partner because they understand the challenges you face from their own experiences as in-house marketers.
Why we chose DigiCom
With over 10 years in the game and a clientele of 200+ global businesses, DigiCom is all about providing results without the extra fluff. Plus, their youthful vibe not only makes them easy to work with but also super effective in delivering results.
Budget: $10k - $1mil
Track record: 132% conversion rate increase, 8.7X increase in purchases, 300% growth in leads
Industry focus: Baby, Beauty, Education, Food & Drink, Gaming, Health & Wellness, Home & Garden, Nonprofit & Government
Pros
- Award-winning marketing agency
- Data-backed campaigns ensure successful marketing
- They offer influencer services as well
Cons
- No clear pricing
Brief overview
The Peachy Company is your ticket to boosting profits through killer ad campaigns on Google, YouTube, and Facebook. They're the masters at making every click count, getting you more customers, and setting your business on the fast track for long-term growth on the social and search channels that truly matter to your audience.
Why we chose Wayfinder Agency
Choose Wayfinder for social media magic that's not just experienced but delivers real results. They've got the knack for winning customers at every stage, on all channels. With a blend of data-driven expertise and a dash of creative charm, Wayfinder brings record ROI from start to finish.
Budget: $10k - $100k
Track record: 82% YoY increase in sales, 4.07x total return on year-end ad spend
Industry focus: Gaming, Technology
Pros
- Focused on emerging social media marketing tactics
- High ratings from clients
- Reliable PPC ad performance
Cons
- No available pricing on website
What is an eCommerce agency?
It's like your marketing sidekick in the online world; a business-to-business (B2B) operation you call in to jumpstart, handle, and boost your eCommerce business without the hassle of hiring your own in-house team. They're your go-to for everything from digital marketing to personalized website and app magic.
These agencies usually offer a bunch of digital marketing services. Think SEO, making sure more people find you on the web. There's also conversion rate optimization, turning those visitors into customers. They also make sure your site is easy to use. And, of course, they're the brains behind your digital marketing strategy.
What does an eCommerce agency do?
There are a number of services that a typical eCommerce agency offers. Here are the main ones.
Ecommerce marketing
An eCommerce agency usually offers a wide range of digital marketing services to bring you qualified traffic and conversions. These services could include:
- Conversion optimization (CRO) - improving the conversion rates of your product pages by updating product descriptions, creating better images and A/B testing various elements of your site.
- Social media marketing (SMM) - creating relevant content in video formats across the many social media platforms you're using
- Content marketing - creating a content strategy to attract your ideal customers.
- Affiliate marketing - partnering with publications and online marketplaces to get your products in front of more people.
- Search marketing (SEM) & PPC - search and display ads, social media advertising. and Amazon Ads.
- Search engine optimization (SEO) - improving your search rankings so you could get more organic traffic.
- Influencer marketing - collaborating with influencers to create viral content for your brand.
- Email and SMS marketing - running email and SMS campaigns to nurture your leads.
The goal is to help establish and grow the online presence of an eCommerce business and then manage digital experiences across the many marketing channels that are used.
Web development & graphic design
Most full-service eCommerce agencies do marketing but some do other things like web and mobile development. You'd think that a brand could just open a store on Shopify or Shopify Plus and call it a day but there's usually a lot of custom development that goes into it, especially for medium-large operations.
An eCommerce design agency would have an entire team of designers and web developers that could support both the creation of the online store and any modifications that come along with it.
Depending on the eCommerce platform you're using, you should look for an agency that is a BigCommerce Partner or a Shopify Plus partner to get the highest quality development services. At the same time, keep an open mind because some Shopify agencies don't have these qualifications but they still do good work.
Operations & fulfillment
The third type of eCommerce agency is one that helps with the operations side of the business. It can help the eCommerce store expand to new marketplaces and integrate new marketing and fulfillment tools. It can also offer third-party fulfillment or shipping and negotiate directly with vendors on your behalf.
With the wide range of services available, how do you find the best agency to work with?
What's the advantage of working with an eCommerce agency?
There are several advantages of outsourcing your eCommerce marketing & development. Here are the main ones you should consider.
Specific expertise
Let's say you expand to a new marketing channel or want to optimize your existing campaigns and you just don't have the expertise on the team. Your full-time staff is busy and you don't have the resources to hire another in-house employee.
You want to validate the channel before investing 3-6 months into it. This is a great reason to get an eCommerce agency to take a look at it. They could give you a consultation and say what they could do based on their experience.
More flexibility
That leads us to advantage number 2 - the flexibility that comes with working agencies. There is usually no contract, it's month to month, and you can test a new channel or see if the agency's marketing efforts are working within a month or two.
Want to hire an in-house specialist later on? Or work with another e-commerce agency? No problem, you can switch any time.
Faster growth
More expertise, faster iteration, and increased flexibility all lead to faster growth. Ecommerce businesses have a lot of different things to juggle and the faster they experience a win on any one marketing channel the greater their chances of surviving the tough competition in the space. Working with a digital agency is often the best way to achieve those wins.
Looking for growth? Check out our list of Facebook Ads agencies, Google Ads agencies, and TikTok agencies.
Why hire an eCommerce agency?
There are a few reasons you should hire an eCommerce agency. First, is if you don't have the resources or experience to manage a specific channel. That's when you would need to hire an agency that has an experienced team and proven results.
You might also be looking for specific experience in a particular channel or digital strategy. For example, you might want to hire a digital marketing expert to help improve your email marketing campaigns or develop a better SEO strategy for your business.
How much does an eCommerce agency charge?
A typical eCommerce agency can cost anywhere from $1,000 to $10,000 per project. Ecommerce development agencies could charge more (up to $50,000) if they're working on an entire re-design of an eCommerce website.
What should I look for in an eCommerce agency?
Here are the top things you should look for to find a good eCommerce agency:
- They want to understand your brand and business strategy and can create a custom strategy for your business.
- They have a growth mindset, they want to blow past your business goals
- They have proven experience + results working with similar brands in your niche (and are familiar with your target audience)
- They have extensive experience managing similar projects for eCommerce brands
- Their customer service is on point, they go above and beyond to answer all your questions and continue to be available and responsive
- They have the right processes and tools to keep your work on track
- They have full transparency about who is working on your account and what is being done
- They have experience running advertising campaigns for similar eCommerce companies.
Should I hire an eCommerce agency?
It depends on the stage of your business and your own internal resources. The first thing you should do is to get a consultation with an eCommerce expert and get an idea of the areas you need to improve on, where you are doing well, and the type of expertise that you are missing on the team.
Once you know where your biggest opportunities are then you should hire an eCommerce agency to develop those digital channels.
Hire top eCommerce agencies near you:
- eCommerce agencies in New York
- eCommerce agencies in London
- eCommerce agencies in the UK
- eCommerce agencies in Toronto
- eCommerce agencies in Canada
- eCommerce agencies in Los Angeles
- eCommerce agencies in Miami
- eCommerce agencies in Florida
- eCommerce agencies in Sydney
- eCommerce agencies in Australia
- eCommerce agencies in Israel