How to Leverage Amazon's Brand Analytics for Optimal Growth
Want to make the most out of Amazon's Brand Analytics, but not sure how? We've asked our Amazon experts about it, and here's what we learned.
Published December 30, 2024.
As an Amazon seller, having the right tools can make all the difference in standing out and driving success. From managing inventory to optimizing listings, Amazon offers a suite of resources to help you thrive in a competitive marketplace. But one of the most powerful—and often underutilized—tools is Amazon Brand Analytics.
If you're looking to gain deeper insights into your customers, understand market trends, and outpace your competition, Amazon Brand Analytics is a game-changer. This tool provides valuable data to help you make smarter decisions and grow your brand with confidence.
Keep reading if you want to learn more about one of Amazon's most useful tools for brands, manufacturers, retailers, and Amazon marketing agencies alike.
Amazon Brand Store vs Amazon Brand Analytics
Before we take a deeper look at how to make the most out of your Amazon brand analytics, let's first tackle a very common confusion -- that between an Amazon Brand Store and Amazon Brand Analytics. Although both are part of Amazon's suite of tools for brand owners, they serve different purposes and offer distinct features.
Here are the essential differences you should know about
Goal
Amazon Brand Store and Amazon Brand Analytics serve different purposes but are both essential tools for businesses aiming to grow on the Amazon platform. The goal of an Amazon Brand Store is to create a dedicated, customizable storefront where sellers can showcase their products and tell a compelling brand story.
On the other hand, Amazon Brand Analytics offers valuable data-driven insights tailored to help businesses succeed. It enables companies to better understand customer behavior, uncovering trends and preferences that can shape their strategies. With this tool, businesses can refine their marketing efforts and make smarter, more informed decisions to drive growth.
Functionality
The functionality of these tools differs to align with their goals. The Amazon Brand Store acts primarily as an e-commerce interface, offering features like custom layouts, product categorization, and promotional content to enhance customer experience.
Meanwhile, Amazon Brand Analytics provides a dashboard of metrics, reports, and customer behavior trends, including detailed information on demographics, product comparisons, and purchasing patterns.
Audience
Amazon Brand Store is a feature businesses can use aimed at customers -- it is designed to build brand recognition, trust, and loyalty while driving sales. It is the set of tools that contribute to both the visual and technical aspects of creating a compelling storefront.
Conversely, Amazon Brand Analytics is an internal tool targeted at brand owners, manufacturers, and marketing teams. Its audience is comprised of businesses that require actionable insights to optimize their strategies and improve performance on Amazon.
Benefits
The benefits of Amazon Brand Store include the ability to create a seamless shopping experience, establish a unique brand identity, and increase conversions through a professional-looking interface.
For Amazon Brand Analytics, the benefits are knowledge-driven; businesses can unlock valuable insights to enhance marketing decisions, improve product development, and better target customers through in-depth analytics.
How does Amazon Brand Analytics work?
Getting a better understanding of how Amazon Brand Analytics works will help you better leverage all of the data it can offer. Here's what you need to know about this:
Register for the Amazon brand registry program
To access Amazon Brand Analytics, businesses must first register for the Amazon Brand Registry program. This program verifies brand ownership and gives sellers access to a suite of tools, including analytics. Brand Registry ensures only authorized businesses can leverage these resources, providing protection against counterfeiters.
Access your dashboard
After registration, businesses can access the Brand Analytics dashboard, which contains a variety of reports and data points, such as:
Demographics
Gain insights into your customers’ demographics, such as age, gender, income levels, and more. Understanding your audience’s composition enables you to tailor your marketing campaigns effectively.
Item comparison
Item comparison data highlights which products customers have compared against your offerings. This helps identify competitors' strengths and weaknesses, allowing you to adjust your pricing, features, or positioning accordingly.
Alternate purchase
This report provides insights into the products that customers chose to purchase instead of yours after viewing your listing. By analyzing this data, you can identify patterns and potential reasons why customers opted for competing products. It can highlight gaps in your offering, such as missing features, uncompetitive pricing, or ineffective marketing strategies.
Understanding these factors can help you make targeted improvements to better meet customer expectations and increase your product’s appeal in the market.
Repeat purchase behavior
Track how often customers come back to purchase your products. Analyzing repeat purchase behavior provides valuable insights into customer satisfaction, loyalty, and how well your products meet their needs.
By understanding this behavior, you can identify patterns, improve your offerings, and create targeted strategies to encourage repeat business. Fostering customer loyalty not only increases revenue but also strengthens your brand reputation, as loyal customers are more likely to recommend your products to others and become long-term advocates for your business.
How to use the data
Data can be a powerful tool to inform decisions and drive business growth, and that is exactly what Amazon's Brand Analytics dashboard provides. Here are some of the smartest ways to use the data to your advantage and grow your business:
Competitor insight
Analyze competing brands by reviewing what products they sell, their pricing, and their share of customer attention. Use this knowledge to outsmart the competition by differentiating your offerings.
For example, if you notice that your competitor’s products have similar features at a lower price point, you could consider offering additional features or improving product quality to justify your higher price point and attract more customers.
Better audience targeting
Leverage demographic data to gain deeper insights into your target audience and create more effective marketing strategies. By understanding key factors such as age, gender, income level, location, and interests, you can craft tailored marketing campaigns and advertisements that resonate on a personal level.
This targeted approach not only helps in capturing attention more effectively but also fosters stronger engagement and builds trust with your audience. When your messaging aligns closely with the needs and preferences of your audience, it can significantly improve conversions, ensuring that your efforts yield measurable results.
Optimize your supply chain
Understand demand trends and purchasing behavior to ensure your stock meets customer needs without overstocking or running out. When you analyze this data, you can predict which products are in high demand and when, helping you optimize inventory levels.
Remember: an efficient supply chain not only reduces costs by minimizing waste and avoiding excess storage but also ensures products are available exactly when your customers need them. This alignment between demand forecasting and supply chain management improves customer satisfaction and keeps your operations running smoothly.
Adjust your overall business strategy
Use the insights from all reports to evaluate and refine your business’s short-term and long-term strategies. By analyzing patterns, trends, and key metrics from your data, you gain a clearer understanding of what’s working and what needs improvement.
This clarity allows you to make informed, data-driven decisions that reduce risks, optimize resources, and align goals with actual performance. Whether it’s identifying new growth opportunities, addressing inefficiencies, or predicting future market trends, leveraging data ensures your strategies are grounded in real-world evidence, helping you maximize your business's growth potential.
Use the search query performance to do SEO
Search Query Performance reports highlight the top-performing keywords on Amazon, offering valuable insights into how shoppers are finding and engaging with your products. By analyzing these reports, you can identify which keywords drive the most traffic and conversions, allowing you to optimize your product listings with targeted, high-performing terms.
This ensures your products are more likely to appear in relevant search results, improving visibility and increasing sales potential. Understanding this data helps you align with customer search behavior, making your listings more competitive in Amazon's crowded marketplace.
Research keywords for your SEO (top search terms)
By reviewing top search terms, you can identify the exact phrases and keywords your target audience is actively searching for. These insights allow you to tailor your product titles, descriptions, and back-end SEO to align with user intent, making it easier for your products to appear in search results. Understanding search data will ultimately help you connect with your audience by offering content that resonates with their needs and queries, ultimately driving more traffic and increasing visibility for your products.
Devise strategies for return buyers
Encourage repeat purchases by identifying loyal customers and rewarding them with discounts, subscription plans, or personalized offers. By analyzing customer data, you can uncover patterns in purchasing behavior, such as frequency of purchases, favorite products, and overall spending.
This data allows you to distinguish your most loyal customers and tailor rewards that resonate with their preferences. Offering incentives like discounts or exclusive deals not only strengthens customer satisfaction but also builds a sense of appreciation, fostering long-term relationships and encouraging continued loyalty.
Who is Amazon Brand Analytics for?
Amazon Brand Analytics is designed for brand owners who want to gain deeper insights into customer behavior and optimize their sales strategies.
Brand owners
Brand owners who want to protect their intellectual property and gain deeper insights into customer behavior will benefit from Amazon Brand Analytics. They can make data-driven decisions to outpace competitors, optimize inventory levels, and improve customer satisfaction.
Manufacturers
For manufacturers, the tool serves as a way to monitor market trends and ensure their products align with customer demands. It’s an essential step in adapting to evolving consumer behavior. If you're a manufacturer and you sell your products on Amazon, using Brand Analytics can give you a competitive edge and help you stand out in a crowded marketplace.
Retailers
Retailers can leverage these insights to pinpoint gaps in the market, giving them a clearer understanding of unmet customer needs. By identifying these opportunities, businesses can develop strategies to fill those gaps, offering products or services that stand out in a crowded marketplace. This approach not only helps retailers stay ahead of trends but also ensures they are addressing real customer demands, increasing their chances of success.
Additionally, these insights provide a deeper understanding of the competitive landscape. Retailers can analyze how their products compare to competitors and identify areas for improvement, whether it’s pricing, features, or presentation. By tailoring their Amazon listings based on these findings, businesses can optimize their product pages to attract more attention, engage potential buyers, and ultimately improve sales performance.
Marketing agencies
Marketing agencies managing Amazon accounts for their clients can leverage these insights to significantly enhance the performance of their campaigns. By optimizing ad strategies, agencies can ensure that ads reach the right audience at the right time, driving more clicks and conversions. Additionally, refining SEO strategies for product listings helps improve discoverability, ensuring products rank higher in search results and attract more organic traffic.
Beyond ads and SEO, these insights can also help agencies boost overall e-commerce performance for their clients. By analyzing customer behavior and sales data, agencies can identify trends, adjust pricing strategies, and recommend inventory adjustments to meet demand. This holistic approach not only maximizes sales potential but also ensures higher returns on investment, positioning both the agency and its clients for long-term success.
Amazon Brand Analytics: Make the most of what you have
One of the main reasons so many sellers decide Amazon's the best option for them is because it really does go above and beyond in providing them with all sorts of tools that help them grow their business. From FBA (Fulfillment by Amazon) to Prime and now Brand Analytics, the company offers a range of resources that empower businesses to succeed on its platform.
Leveraging data through Amazon Brand Analytics enables brand owners, manufacturers, retailers, and marketing agencies to gain a deeper understanding of customer behavior and market trends.
So take a deep dive and start using Amazon Brand Analytics to its full capabilities.
And if you need an Amazon specialist or Amazon agency to work with you, don't hesitate to contact us!