Cracking the Code: An Innovative Approach to Combating Churn in SaaS Platforms
To meet the diverse needs of customers and provide greater value, SaaS platforms are continuously introducing new features. However, adding new features increases complexity, particularly for SMBs tha
Managed Expert Platform: The Next Evolution of Partner Directories
Sometimes, your customers are going to need expert implementations and support that your in-house team can’t provide. It could be a customer industry-specific need, or an entire segment of customers
Why SMBs Churn - And How You Can Retain Customers
SMBs can be excellent customers for SaaS companies. They are easier clients to obtain than enterprises, and there are far more SMBs than major companies. With fewer decision-makers and less formal pr
Partner Directories: The Underappreciated Key to Business Success
What is the underappreciated secret that fuels the growth of SaaS companies? Preventing churn. If you can increase your retention by just 5%, you may increase your revenue by 25-95%. Suffice to say,
