Managed Service

Proactive guidance -
whenever your
customers need it

Deliver high-quality customer experiences and boost your LTV by
adding turnkey services to your platform.

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Existing, happy customers are 14X more likely to buy than new customers.

Source: Groove.com

Provide Expert guidance - at
scale.

Experts transform the ways in which customers use your platform. Connect your customers with platform experts who can help by implementing key changes or managing the platform for them.

Move customer support from cost center to profit center.

Give your team more time to focus on key strategic priorities–like upselling and cross-selling–and help customers access services they would otherwise get from third parties.

Gain a variety of insights to improve your product.

Collect quantitative feedback for your product team that they won’t otherwise get with regular surveys, call recordings, and client deliverables.

Define services based on your strategic goals and KPIs.

Reach your goals with Expert service offerings that are tailored to your needs - adoption, retention, and growth.

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Experts Your Customers Can Trust

Pair your clients with professionals who can achieve their goals.

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Expert vetting criteria

12%

Expert acceptance rate

900+

Top Experts

Info

Experts are vetted extensively based on their previous results with your platform–and only the top professionals who have consistently overperformed benchmarks work with your customers.

top experts

Improve Your Partner Directory With Managed Services

Collect qualitative feedback for your product team that they won’t otherwise get with regular surveys, call recordings, and client deliverables.

1
Consistency and Quality
With vetted Experts and standardized service offerings, your customers can rely on top-notch support and expertise.
2
Tailored Partner and Expert Matching
Connect customers to the best partner for their needs with Mayple’s AI matching algorithm, increasing conversion rate and improving customer and partner experience.
3
Transparency
Gain constant visibility into your customer experience through call recordings and customer feedback.
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Explore how the Managed
Expert Platform can increase
your revenue and boost your
customer experience.

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