Solutions
Retention
Prevent churn by providing bespoke Expert support for your users with the Managed Expert Platform
Onboarding
Provide bespoke, Expert-guided onboarding at scale with the Managed Expert Platform.
Managed Services
Deliver high-quality customer experiences and boost your LTV by adding turnkey services to your platform.
Transform your customer experience with top global experts.
Proven Track Record
Experts give us view access to accounts they have managed, and we evaluate the real results they have achieved for customers. Only professionals who consistently achieve above-benchmark results become Mayple Experts.
Best Practices
We dig into Experts’ accounts to determine whether they follow your platform’s best practices, like A/B testing and account structure.
Professionalism
When delivering exceptional customer experiences, client-facing abilities are as important as technical skills. We vet Experts’ presentation, people, and project management abilities.
Our experts are trusted by more than 3,000 clients
Vetting doesn’t end when an Expert is accepted
into Mayple. Ongoing training, feedback, and
evaluation keep Experts at the
top of their game - and deliver consistent experiences for clients.
Assessments
Talk is cheap. Assessments ensure that Experts have the technical knowledge to back up their advice.
Training
Experts commit to regular training to deliver standardized, high-quality experiences.
Monitoring
Mayple monitors Experts’ call recordings and customer deliverables on an ongoing basis to maintain a high standard of service.